Store rating
MŠ
MLADEN ŠUŠNIĆ
Product arrived nicely packed, timely. I just started to use it and I need some time to see effects, but it seems to work as specified. I am considering to buy a small panel in the future.
Suggestions for product improvement:
1. I will buy a telescopic, adjustable, tripod stative for the lamp for better positioning of the light (after some time it starts to be uncomfortable to hold the lamp by the hand). Probably you can prepare, produce and offer something similar as lamp accessory option.
2. it would be nice to have some indication of lamp mode selected
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you very much for your thoughtful and detailed feedback, Mladen! :) We’re glad to hear that your product arrived nicely packed and on time, and we’re excited that you’ve started using it. We’re confident that with regular use, you’ll soon begin to notice the benefits. Regarding your suggestions for improvement, we truly appreciate your insights. To enhance your experience with the MITO LIGHT Bulb, please note that it can be used in any lamp or chandelier with an E27 thread. The input voltage should be AC 100-240V, and the lamp should have a minimum power wattage of 16W. This means it’s not necessary to use only the original cable included in the package. When using the bulb, ensure that the lampshade is appropriately sized. The shade should be larger than the bulb's diameter, which is 12.1 cm, to ensure proper fit and safety. Thank you again for your review and suggestions. If you decide to purchase a small panel in the future or need any assistance, feel free to reach out to us. We’re always here to help!
PH
Paula Hunerberg
Amazing customer service.
I was reluctant about red led therapy, but it really works. Its also so satisfying to use, so calming.
I'm considering buying a panel next, cause it works great with inflamation
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback, Paula! :) We’re thrilled to hear that you’re enjoying the benefits of red light therapy and finding it both effective and calming. It’s always rewarding to know our products are making a positive difference. If you decide to take the next step and purchase a panel, we’re confident you’ll love the enhanced coverage and convenience it provides. Should you have any questions or need guidance on choosing the perfect panel, we’re here to help! Thank you again for sharing your experience, and we look forward to supporting you on your red light therapy journey.
N
Nancy C Rice
I have just gotten home and can now try the product. However, I wanted to take this opportunity to thank the ones that helped to get it here to our designated person. Hooray!
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words and for taking the time to share your experience, Nancy! :) We’re thrilled to hear that the product has safely reached you. It’s wonderful to know that everything worked out, and we truly appreciate your gratitude. If you have any questions or need assistance while trying out the product, please don’t hesitate to reach out.
CB
Caroline Bailey
I am very satisfied with the customer service and prompt, well-packaged delivery.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind review, Caroline! :) We’re thrilled to hear that you’re satisfied with our customer service and the prompt, well-packaged delivery. Your satisfaction is our top priority, and it’s wonderful to know we’ve met your expectations. If you ever need assistance or have any questions in the future, we’re always here to help. Thank you for choosing MITO LIGHT®!
AS
Ana Maria Saulea
Nice selection of products. Customer service is amazing. I just started using the lamp so I'll be back for a more informed feedback on that.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words and for sharing your experience with us, Ana! :) We’re thrilled to hear that you’re pleased with our product selection and customer service. We’re excited for you to continue using your lamp and look forward to hearing your feedback once you’ve had more time to experience its benefits. If you have any questions, please don’t hesitate to reach out. Wishing you a great experience with your MITO LIGHT device!
RL
Richard Lightstone
From the first time I used my Mito Light I immediately felt more awake and ready to start my day. I'm feeling more fantastic every day!
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for sharing your experience, Richard! :) We're thrilled to hear that your MITO LIGHT has had such a positive impact and is helping you feel more energized and fantastic each day. If you ever have any questions or need assistance, don't hesitate to reach out. We wish you continued great results and an amazing day ahead!
C
Chris
Excellent customer service and fast shipping.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback, Chris! :) We’re thrilled to hear that you had a positive experience with our customer service and that your order arrived quickly. If there’s anything else we can do for you, please don’t hesitate to reach out. Have a great day!
I
IÑAKI
Excellent customer service, efficient and friendly!!
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback! :) We’re thrilled to hear you had such a positive experience with our customer service. If there’s anything else we can do to help, please don’t hesitate to let us know. Have a great day!
PD
Pascal Droogmans
Very friendly in the emails that I got. Information about my order 100 % correct. I use the light for mij lower backpain, because I have to less serotonine in my body to heal. That's why I use the red light therapy. I use it 14 days but at least after one using we can test if the therapy is working. So fingers crossed. I can always ask for help and the answers are correct. The whole service and information I get is super. Thanks guys
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for sharing your experience with us, Pascal! :) We’re happy to hear that our team has been friendly and that you’ve found our information helpful. It sounds like you’re making great use of your red light therapy—fingers crossed for continued improvement with your lower back pain. If there’s ever anything else we can do or any questions we can answer, feel free to reach out anytime. Thank you again for your kind words!
D
Derk
Very satisfied with the pre- and post-sales process, they created a setup I wanted to built (2x BioHacker for upper body and 1x MitoHacker for lower body), they send the photos and building tips. Never experienced such a good service and the product itself is great. I use it before (prevent injuries) and after workout (recovery).
A
Anthony D
Very easy to research products and purchase online. Customer service is excellent too.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words and positive feedback, Anthony! :) We’re delighted to hear that you found our website easy to navigate and our customer service helpful. Your satisfaction means the world to us, and we’re here for you if you need anything else. Enjoy your MITO LIGHT product, and feel free to reach out anytime!
DP
Di Peris
I’m very satisfied with the shop !
Jitka was so helpful and answered all my questions .
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you for your wonderful feedback, Di! :) We’re thrilled to hear that you’re satisfied with our shop and that Jitka was able to assist you so effectively. Your satisfaction is our priority, and it’s always a pleasure to help. If you have any further questions, feel free to reach out anytime. Enjoy your MITO LIGHT product!
J
James b. russell
very satisfied great service and product
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words, James! :) We’re so happy to hear that you’re satisfied with both our service and product. It means a lot to us to know we’ve met your expectations. If there’s ever anything else we can do for you, don’t hesitate to let us know. Enjoy your MITO LIGHT!
JP
Jacqueline Pinard
I am very satisfied with the shop. I have not yet seen any changes in my arthritis pain.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you for your feedback, Jacqueline! :) We’re glad to hear you’re satisfied with our shop. Red light therapy can take some time to show results, especially for chronic conditions like arthritis. Consistency is key, so we encourage you to keep up with regular use. If you have any questions about how to get the best results, feel free to reach out—we’re here to help!
L
J.h.m. Lautenschutz
Very
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for sharing your feedback! :) We’re thrilled to hear that you’re very satisfied with your experience. It’s always our goal to provide the best service and products for our customers. If there’s anything else we can do for you, just let us know. Enjoy your MITO LIGHT!
CB
Catherine Anne Brown
Firstly, the customer service is fantastic. The messages I received about my order were personalised, even with a handwritten note. This along with the successful delivery of an effective and easy to use product has given me a reason to write a great review. Thank you for ensuring your customers receive quality service and care
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words, Catherine! :) We’re thrilled to hear that you appreciated the personal touch and that your experience with our product and service was so positive. It’s always our goal to provide both quality products and exceptional care to our customers. Knowing we made a difference means the world to us. If you ever need anything, don’t hesitate to reach out!
AA
ANTONIA PEREZ ARMESTO
Muy satisfecha, lo recomiendo y la entrega muy rápida y muy cuidado el embalaje
KL
Kateřina, MITO LIGHT
(Administrator)
¡Muchas gracias por tu comentario, Antonia! :) Nos alegra saber que estás satisfecha con nuestro producto y servicio. Trabajamos con dedicación para ofrecer entregas rápidas y un embalaje cuidadosamente preparado. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por recomendarnos!
DF
Douglas Fletcher
Wonderful product! Based on much personal research, Mito Light, Ver 4 had the mix of light frequencies that I was looking for to help heal a broken rib. Shipping was fast, so I could get started quickly. The light was a integral part of my healing.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words and thoughtful feedback, Douglas! :) We’re thrilled to hear that your device met your expectations and played a valuable role in your recovery. It’s wonderful to know that the precise mix of wavelengths contributed to healing your broken rib effectively, and we’re glad our fast shipping allowed you to get started quickly. We truly appreciate your trust in MITO LIGHT and wish you continued success on your wellness journey!
M
Marv
Nice product, i wear them every day and everywhere.
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback, Marv! :) We're thrilled that you love the glasses and wear them every day—it means a lot to us. If you ever need assistance or have questions about their use, we’re here for you. Keep enjoying the benefits and looking great while doing so!
KM
Katarzyna Miller
Wonderful and very effective
KL
Kateřina, MITO LIGHT
(Administrator)
Thank you so much for your kind words, Katarzyna! :) We’re thrilled to hear that you find our product both wonderful and effective. Your satisfaction means the world to us, and it’s great to know it’s making a positive impact for you. If there’s anything more we can do to support you, please don’t hesitate to reach out. Wishing you continued success with your red light therapy journey!