Store rating
JL
Jeanne Ligot
FM
Florian Meyer
BT
Bauwens Tom
E
Emma
Great service, attention to detail and customer care. Noticing the benefits already with red light therapy even if it's early days.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your feedback, Emma. :) It's wonderful to hear that you're already noticing the benefits of red light therapy, even in these early stages of use. We're thrilled that our commitment to attentive service and customer care has positively contributed to your experience with us! :)
Your recognition of the service and attention to detail means a lot to us.
Please remember that we are here to assist with any questions or guidance you might need. We're excited for you to discover even more benefits over time. ♥
LM
Laserski center MV d.o.o.
As alwaysx great product, great customer service, great people behind it. Just keep doing it the way you've done it so far :)
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and continued support! We are truly grateful to hear such positive feedback about our product and customer service.
Your encouragement to keep up our great job is heartwarming and motivating.
If you ever have any other questions or need any assistance, please feel free to reach out. We are here for you! :)
A
Alex
Extrem gutes Produkt....bin frohe es geholt zu haben. Würde ich auch jedem empfehlen!
JL
Jitka, MITO LIGHT
(Administrator)
Vielen Dank für Ihre begeisterte Bewertung, Alex! :) Es ist wirklich ermutigend zu hören, dass Sie mit Ihrem Gerät sehr zufrieden sind. ♥
Ihre Bereitschaft, unsere Produkte weiterzuempfehlen, ist das größte Kompliment, das wir erhalten können. Wenn Sie weiteres Feedback haben oder wir Ihnen sonst irgendwie helfen können, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da! :)
HC
Hanne Claus
Perfect!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your enthusiastic feedback, Hanne! :) We're thrilled to hear that you find our product perfect. ♥
If there's anything else you'd like to share about your experience or if you need any assistance in the future, please don't hesitate to reach out. We're here to help! :)
MD
Mariga Dosmuratova
Great product, i like it. Recommend
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your positive review, Mariga! We're delighted to hear that you're enjoying our product and we truly appreciate your recommendation. :) It's always encouraging to receive feedback from satisfied customers!
If there's anything more we can do to enhance your experience or if you have any suggestions, please feel free to reach out. We are here for you!
Thanks again for your support and for taking the time to share your thoughts.
B
Bent G. Johansen
We ordered Mitohacker 4.0 and are amazed with the performace and the effect of the light. I am an old marshal art expert with black belt 6.DAN and the light really heals and ease my old injuries. Also it is much easier to stay in shape when I use to the light to heal muscles and damages after excercise. The process of order and receive I feel very good as a customer and MITO shows they take good care of me. Fast and correct. Trustworthy !
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for sharing your positive experience with us, Bent! :) We're so happy to hear about the impressive performance and beneficial effects of the light, especially in aiding the healing of your old injuries. Your feedback on its effectiveness in muscle recovery and maintenance of fitness is particularly valuable, especially if you're a martial arts expert!
We're also delighted to know that the ordering and delivery process met your expectations, providing a smooth and satisfactory customer experience. Your recognition of our commitment to fast, accurate, and trustworthy service is greatly appreciated.
Thank you once again for choosing us and for taking the time to leave this wonderful review. We look forward to continuing to serve your needs in the future.
Wishing you and your wife the best possible benefits of red light therapy! ♥
PR
Pablo Rodríguez Rodríguez
I'm very grateful with the bulb, BEST option valued for money.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your positive review, Pablo! We are so happy you love your Bulb and that met your expectations!
If you'd like to share more of your feedback, we would be really excited to hear that! :)
Wishing you the continued satisfaction and the best possible experiences.
We are here for you if you need anything. ♥
MW
Mark Welters
Very satisfied, the biohacker helps great!
JL
Jitka, MITO LIGHT
(Administrator)
It's wonderful to hear that you are very satisfied with your Biohacker 4.0, Mark! We are happy that it's making a significant, positive impact on your well-being. :) If you have any more insights, experiences, or questions as you continue to use red light therapy, please don't hesitate to share them with us. We are here for you!
Thank you for choosing MITO LIGHT®, and we look forward to being a part of your continued health and wellness journey.
GO
Göran Olausson
Very satisfied *****
Product 👍
Value👍
Customerservice👍
Transport time and packaging👍
JL
Jitka, MITO LIGHT
(Administrator)
Thank you immensely for your five-star review, Göran! :) We are happy to hear that you are that satisfied with your experience' It is amazing to know that from the quality of our product to the value, customer service, and even the transport time and packaging, we met your expectations. Your positive feedback is incredibly important to us and if you have any other questions or need any assistance, don't hesitate to ask. We are here for you!
AV
Alexander Vesely
I could not be more happy with the Starter 4.0. I use it multiple times a day and it’s been a real gamechanger for me. My chronic stomach- and subsequent problems with irritated bronchi which had caused a persistent cough are gone. I have recommended your products to many of my friends already and will continue to do so. Delivery was quick, although dpd, the parcel service, did mix things up as they so often do. I wish they were as professional as you guys!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Alexander, thank you so much for your amazing review! We are truly delighted to hear about the positive impact our panel has had on your well-being. It's wonderful to know that it has been a game-changer for you, particularly in addressing chronic stomach issues and bronchial irritation. Your experience is a testament to the potential benefits of red light therapy, and we are so grateful that you've chosen to share your recommendations with your friends. :)
We apologize for any inconvenience caused by the delivery service. We understand how important it is to have a smooth and efficient delivery process, and we continuously strive to work with partners who meet our standards of professionalism. Your feedback is valuable, and we will take it into consideration as we seek to improve our customer experience.
Thank you once again for your trust. If there is anything more we can do to support you, please don't hesitate to reach out.
TR
Tobor Retsam
Service provided by MITO LIGHT [ML] company (impersonated as Jitka admin) and device itself (MITO LIGHT® Bulb 4.0) are impressive. It seems that 'light was at the beginning' and ML provides necessary tools and information to simple humans, allowing them to discover some of the ways to not vanish too quickly as organic structure.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your thoughtful review, Tobor. It's genuinely inspiring to read your personal take on the benefits of our product and the service we strive to provide. :)
Your perspective on using red light therapy is really meaningful and we appreciate you took the moment to share your point of view with us! :) We're so happy that our product and service have made a significant impression on you.
Thank you for your trust and if you need anything else anytime, we are here for you! :)
MN
Maja Bauman Novak
With my husband we can talk about Mitolight company and their personell only in superlatives, from their CEO to Ms. Jitka - all were helping and answering our additional questions very quickly and professionally. Also the first opinion on their product after 2 weeks of using it is more then positive, the effect on the body is seen immediately and my experience was so goood that also my husband started to using it.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Maja, thank you so much for your kind words and for sharing your positive experience with our team and products! :) It's truly heartening to hear that both you and your husband have found immediate and beneficial effects from using our red light therapy devices.
If you have any more questions, need further guidance, or simply want to share more about your journey with red light therapy, please feel free to reach out. We're here to support you every step of the way! ♥
MI
MARC INIZAN
service apres vente de qualite qui n a pas tarder a me repondre pour la demande de protocole
JL
Jitka, MITO LIGHT
(Administrator)
Merci beaucoup pour vos aimables paroles, Marc ! :) Nous sommes heureux d'apprendre que vous êtes satisfait de votre achat et du service que vous avez reçu. Notre équipe se consacre à fournir les meilleurs produits et expériences, et il est toujours gratifiant d'entendre que nous avons réussi :)
Si vous avez d'autres besoins ou questions, n'hésitez pas à nous contacter. Nous sommes là pour vous ! :)
If you have any further needs or questions, please don't hesitate to reach out. We are here for you! :)
SM
Sharon Morissette
Although I initially found the Mito Light store helpful in trying to exchange the defective panel I received, I'm now not getting any response about when I can expect a new one. Mito Light already has my money, but isn't telling me when they will send a new panel.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your feedback, Sharon. We genuinely appreciate your perspective and would like to address your concerns comprehensively.
Firstly, I would like to clarify the timeline of our communication. Your initial message was received on Friday afternoon. In line with our commitment to providing prompt customer service, our team responded on Monday as soon as they got to your message. We understand the urgency of your situation; however, our response time was in accordance with our standard operating hours and procedures, which include a brief pause over the weekend.
Regarding the replacement of your panel, we want to emphasize that our process is thorough and customer-centric. We are currently awaiting the arrival of your claimed unit at our warehouse. This step is crucial for us to conduct a detailed examination and ascertain the nature of the issue. It is our standard procedure to inspect any returned product before dispatching a replacement. This approach ensures that we maintain the highest quality standards and address any underlying issues effectively.
Please rest assured that once your unit reaches us, our specialist team will promptly assess it. Without having the device in our possession, it is challenging for us to provide an exact timeline for the dispatch of a new unit. This is not a matter of withholding information from you but rather ensuring accuracy in our communications.
We understand that this process might seem time-consuming, but it is designed to protect your interests as a consumer and ensure that the replacement you receive meets all functional and quality standards. We assure you that we are dedicated to resolving your claim as swiftly as possible.
Your satisfaction is of utmost importance to us, and we are committed to keeping you updated throughout this process. Your patience and understanding in this matter are greatly appreciated, and we thank you for allowing us the opportunity to make things right.
If you have any further questions or need additional assistance, please feel free to reach out to us.
FB
Francesco Bruno
Great company, they take care of their customers’ opinion and satisfaction. I would probably add in the box something to hold the light. Great quality of the product
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and valuable feedback, Francesco! It's wonderful to hear that you appreciate the quality of our product and our customer service as well. :)
Your suggestion about including a holder for the light in the package is indeed insightful. We continuously strive to improve, and feedback like yours is integral to our growth and development. We'll certainly pass on your suggestion to our product development team for consideration in future product enhancements.
In the meantime, you can use any lamp or chandelier where the E27 thread is present, the input voltage is AC 100-240V, and the minimum power wattage is 18W. You would also have to check the size of the lampshade, you need to choose a lamp where the shade is larger than the bulb's diameter, which is 12.1 cm. If you need any assistance or further information, please don't hesitate to reach out. We are here for you! :)
RJ
Rebecca Jackson
Super product, super quality, fast shipping, good attitude of the company. Noticeable improvements in skin within days. Loving it!
JL
Jitka, MITO LIGHT
(Administrator)
We are absolutely thrilled to hear about your positive experience, Rebecca! :) It's wonderful to know that the quality, shipping speed, and our team's attitude have met your expectations. :)
We are especially delighted to learn about the noticeable improvements in your skin. Red light therapy's benefits for skin health, including rejuvenation, increased collagen production, and overall enhancement of skin appearance, are among the reasons many of our customers love our products. It's amazing to hear that you're experiencing these benefits firsthand.
Thank you for taking the time to share your feedback. Stories like yours inspire us to continue our commitment to delivering exceptional products and service. If you have any further feedback, or questions, or need assistance, please feel free to reach out. :)
KJ
Kiss János
Outstanding product and fine customer service.
JL
Jitka, MITO LIGHT
(Administrator)
We are so happy to hear about your positive feedback, Kiss! :) It's wonderful to know that the quality of the product and our team's attitude have met your expectations. ♥
If there is anything else we can do for you anytime again, don't hesitate to reach out to us. We are here for you. :)