Store rating
LM
Lanckman Monique
Livraison rapide et sans frais. Appareil de qualité facile à utiliser. Il est encore trop tôt pour juger des effets de la thérapie IR. Le service aux consommateurs est très aimable. C'est un plaisir d'être en relation avec la firme Mito Light.
JL
Jitka, MITO LIGHT
(Administrator)
Nous vous remercions chaleureusement pour votre commentaire positif et sommes ravis d'apprendre que vous êtes satisfait de la rapidité et de la gratuité de la livraison, ainsi que de la qualité et de la facilité d'utilisation de notre appareil MITO LIGHT. Il est vrai que les effets de la thérapie par lumière infrarouge peuvent prendre un certain temps à se manifester, et nous apprécions votre patience et votre compréhension à cet égard.
Nous sommes également très heureux de savoir que vous avez eu une expérience agréable avec notre service client. Chez MITO LIGHT, nous nous efforçons de fournir un service de la plus haute qualité à nos clients, et vos commentaires sont une source de motivation importante pour notre équipe.
N'hésitez pas à nous contacter pour toute question ou besoin supplémentaire. Nous sommes là pour vous aider et nous nous réjouissons de vous accompagner tout au long de votre parcours de thérapie par lumière infrarouge.
Merci encore pour votre confiance en MITO LIGHT. ♥
HK
Hanne Kjendlie
++++
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for the 4-star rating, Hanne! :) We're happy to know that our product has met your expectations. :) Should you ever have any questions, or comments, or need assistance in the future, please don't hesitate to reach out. We're here to help! :)
BE
Bianca Elser
I did my research on redlight and I am very happy with my purchase! Fast shipping without shipping fees!
the light comes with googles and a very nice cable/socket. when I can afford it, I will buy a big panel but even the bulb feels great! I am looking forward to all the benefits!
JL
Jitka, MITO LIGHT
(Administrator)
It's wonderful to hear that your research led you to us and that you're very happy with your purchase, Bianca! We're glad that the fast, free shipping added to your positive experience and that you're pleased with the included accessories like the goggles and the high-quality cable/socket. ♥
Your enthusiasm for potentially expanding to a larger panel in the future is exciting, and we're confident that you'll continue to enjoy the many benefits of red light therapy with your current bulb. We believe in making well-being accessible, and we're here to support you every step of the way on your health journey. :)
Thank you for choosing MITO LIGHT, and we look forward to continuing to serve your needs. If you have any questions or need assistance as you explore the benefits of red light therapy, please don't hesitate to reach out. We are here for you! :)
RM
Ron McCulloch
Extremely good service and extremely well made , quality product. Very pleased with this.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words, Ron! :) We are absolutely delighted to hear that you are pleased with the quality of our product and the level of service you received. :)
We take great pride in the quality of our products and the excellence of our customer service. Knowing that we have delivered an experience that meets your expectations is incredibly gratifying for our entire team. :)
Your satisfaction is our highest reward, and we are thrilled to have you as a valued member of the MITO LIGHT family. Should you need any further assistance or have any more feedback, we are always here to listen and help. :)
BN
BEATRIZ CABANILLAS NIEBLA
*****
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for the 5-star rating, Beatriz! :) We're thrilled to know that our product has met your expectations. Your feedback is invaluable to us, and it motivates our team to continue providing top-notch products and services. :) Should you ever have any questions, or comments, or need assistance in the future, please don't hesitate to reach out. We're here to help! :)
L
Leah
The products and service is outstanding!!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Leah, we're so happy to receive your feedback stating that both our products and service have been outstanding! ♥ It's heartening to know that we are hitting the mark in providing you with a high-quality experience that meets your expectations. :)
Your satisfaction is the cornerstone of our mission and such positive comments affirm that we are on the right path. :) We are deeply committed to maintaining the high standards that you've experienced and to even surpass them in the future! ♥
Thank you for taking the time to share your thoughts. If there's anything more we can do to assist you or enhance your experience further, please do not hesitate to reach out. :)
GP
Gregory Phare
The product has been great. I would say that more information about each light and different configurations would porbably improve sales. Also, the stands... I had to dig deep into the site to find these and would not have known they exsisted except that they are in a few product photos. Why not have this as a add sugggestion at the time of check out?
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to provide us with your valuable feedback, Gregory! :) We're thrilled to hear that you're enjoying the product and we appreciate your suggestions on how we can improve the shopping experience.
Your point about providing more information on each light and the various configurations is well-taken. We aim to empower our customers with all the details they need to make informed decisions, and we'll certainly look into how we can present this information more clearly and comprehensively.
Regarding the stands, we apologize for any inconvenience you experienced while searching for them on our site. Your suggestion to include them as an add-on during the checkout process is excellent, and we'll explore implementing this feature to make it more convenient for our customers to find all the accessories they need.
We're always looking for ways to enhance our service and our website's user-friendliness, and it's feedback like yours that helps us to continually improve. Please know that we are here for you if you need any assistance or further information about our products.
Thank you once again for your support and for bringing these points to our attention. If there is anything we can do for you anytime, don't hesitate to contact us! We are here for you. :)
SS
Susanne Staufenbiel
Very satisfied 👍👍❤️❤️you are wonderful!!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your enthusiastic feedback, Susanne! 😊 We're absolutely delighted to hear that you are that much satisfied with your experience. ♥ You have brightened our day! :)
It's customers like you that make our work truly wonderful. We're so happy to have been able to meet your expectations and we're committed to continuing to provide you with products and services that bring joy and wellness into your life. :)
If there's anything more we can do for you, or if you just want to share more about your experience, we're all ears. Your happiness is our top priority! ♥
D
Darcy
I'm very pleased with my Bulb 3.0 which I've received now for 3 weeks, even though I now discovered that the 4.0 bulb with even better specs just came out. The shipment was fast, and I used the bulb right away once I received it. I intend to use it on some bodyparts like on an inflamed knee tendon, and on my aching elbow and shoulder due to heavy lifting in the gym.
The handwritten note was really nice.
Who knows, I might purchase a bigger 4.0 panel in the future to enjoy more benefits on a broader scale. Thank you for the great service!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Darcy, we're so pleased to hear that you are enjoying your Bulb 3.0 and that it arrived swiftly, allowing you to start experiencing its benefits without delay. It's wonderful to know that you're already considering the potential of our products for your wellness routine, especially in aiding recovery for specific areas like your knee tendon, elbow, and shoulder. I believe you'll be very satisfied with the results. :)
We understand how discovering a new version of a product can be after a recent purchase; however, Bulb 3.0 is a fantastic device, and we're confident it will serve you amazingly. Generation 4.0 does offer additional features, and we're happy to hear that you're interested in possibly upgrading in the future. In case you decide to go for the new Generation panel, please contact us and we'll give you a little surprise as a thank you for your trust. :)
The personal touch of a handwritten note is just one of the ways we like to connect with our customers and express our gratitude for your support. We are so happy that you liked it. :)
Should you have any questions, please don't hesitate to reach out to us. We're here to provide you with outstanding service and support. ♥
RG
Ricardo Moradas Garrido
I have purchased the product through the Spanish distributor Ricar Earthing, proteccionelectromagnetica.com and I am very happy with the quality of the product and the attention of Ricar Earthing.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your experience with us! :) We are delighted to hear that you are very happy with the quality of our red light therapy product and the service you received. ♥
We take pride in collaborating with distributors who share our commitment to excellence in both product quality and customer care. Your satisfaction is of utmost importance to us, and it's wonderful to know that we are meeting your expectations.
Should you need any further assistance or have any questions about your product, please feel free to reach out to us. We are here to ensure that your experience with MITO LIGHT continues to be joyful! :)
FT
Fernanda Tranquillo
My interactions with Jitka (my Mito contact) were fantastic and she was able to address all my questions fully and efficiently. I also greatly appreciated the fact that she promptly answered all of my email. What a lovely touch to get a hand written note :) with the delivery of my Mito. The machine is exactly what I was expecting. It is still a bit early to rate it as I have only just started using it. That said, I love the heat it generates and I am finding it very relaxing.
JL
Jitka, MITO LIGHT
(Administrator)
Fernanda, first and foremost, thank you for taking the time to share your positive experience with us. ♥ It brings (not only me) immense joy to hear that our interactions met your expectations and that you felt cared for and understood throughout the process. :)
Our customers are at the heart of everything we do, and it is our utmost priority to ensure that every query is addressed promptly and effectively. It was a pleasure assisting you, and I'm thrilled to hear that the handwritten note added a special touch to your delivery. :)
While you're still in the early stages of using your red light therapy device, we genuinely believe it continues to bring you relaxation and all the desired benefits. Please remember that we're always here to assist you, so if you have any further questions or need guidance as you continue your red light therapy journey, don't hesitate to reach out.
Once again, thank you for your kind words. Your feedback serves as a wonderful reminder of why we do what we do. Wishing you a radiant and healthy journey ahead! :)
JF
Jan Frey
Fast and very good service.
Thank you.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and positive feedback, Jan! :) We're so glad to hear that you were satisfied with the quality of our service. It's our goal to ensure every customer has a seamless and pleasant experience with us and it is always heartwarming that we met someone's expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We are here for you. :)
DA
Darko Antulov
The shipment was very fast.
I am about to buy more products.
JL
Jitka, MITO LIGHT
(Administrator)
Darko, thank you so much for your amazing review! ♥ We're so happy to hear that you were satisfied with the speedy delivery and it's truly amazing to know you're considering purchasing more products from us.
Please don't hesitate to reach out to us again if you have any questions or if there's anything else we can assist you with. Your satisfaction is our top priority. :)
AB
Ana Filipa Borges
Very satisfied with the purchase. The shipment was very fast allowing the item to arrive right on time.
It is still to early to rate the product regarding the efficiency but at least it corresponds to the pictures and the description.
The note by the Mito team inside the box was a nice touch
JL
Jitka, MITO LIGHT
(Administrator)
Ana, thank you for taking the time to share your feedback with us! :) We're so happy to hear that you were pleased with the prompt shipment and that the item arrived as expected, right on schedule.
Our team places a great emphasis on ensuring that product visuals and descriptions are accurate, so we're excited to hear that your purchase matched your expectations in that regard. We're also happy to know that you appreciated the personal note from our team—it's one of the ways we like to add a special touch to our customer's experience. :)
We hope that, with time, you find the efficiency of the product to be as satisfactory as your initial impressions. Should you have any questions or need further information as you continue to use the product, please don't hesitate to reach out to us. :)
W
Wojciech
I bought 1 product. I am very satisfied with the results. After just 3 treatments, I felt significant relief from back pain :)
JL
Jitka, MITO LIGHT
(Administrator)
Wojciech, thank you for sharing your experience with our product! :) We're delighted to hear that you're satisfied with the results and that it has made such a positive difference in alleviating your back pain after just a few treatments. That is amazing!
It's feedback like yours that inspires us to continually strive for excellence and ensure that our products truly make a difference in people's lives.
Should you have any questions or need further guidance on using the product, please don't hesitate to reach out. :)
I
Ivan
We bought 4 different products and the quality of all products exceeds all expectations. Superior design and great efficiency. Already after 2-3 days of using Starter 3.0, I noticed that I have much more energy, that I sleep much better and that I am more rested. All recommendations!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share your positive experience with our company, Ivan. :) We are so happy to hear that the quality and design of our products have met and even exceeded your expectations. It warms our hearts to know that you've experienced noticeable improvements in your energy levels and sleep quality after a few days of using the Starter 3.0.
Your feedback is invaluable to us, and we truly appreciate your recommendations. We're committed to providing our customers with the best products and experiences possible, and it's wonderful to hear that we're achieving that for you.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. :)
AA
Audrone Ambrazaite
Very satisfied! Me and my sister use every day.😊
JL
Jitka, MITO LIGHT
(Administrator)
We're so happy to hear that both you and your sister are making the most out of our products daily, Audrone! 😊 It's always our aim to bring satisfaction and value to our customers and it warms our hearts that we met your expectations. ♥ Remember, if you or your sister ever have any questions or need recommendations, we're just a message away. Thank you for choosing MITO LIGHT!
OA
ove andersson
wery nice experience
everything going smoothly
no hickups
good products
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share your positive experience with MITO LIGHT. :) We're thrilled to hear that everything went smoothly for you and that you're satisfied with your entire experience. :) Our team is dedicated to providing exceptional service, and it's always rewarding to hear when we've achieved that. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
S
stvnswnnn
The quality of the panel feels very decent. Too early for conclusive results but initial impression is very positive and quite convinced that it is doing something. Have seen some sleep and overal energy improvements. Idem for my wife.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your initial impressions of our red light therapy panel. :) We're pleased to hear that you find the quality of the product to be commendable. It's always encouraging to know that our dedication to quality is being recognized and appreciated by our valued customers. :)
It's wonderful to hear that both you and your wife are already noticing improvements in sleep and overall energy. We hope that as you continue to use the panel, you'll experience even more positive results. :)
Your feedback is invaluable to us, and we're here to support you every step of the way. Please don't hesitate to reach out if you have any questions or if there's anything else we can assist you with.
AS
Anton Stefanov
Very satisfied!
I and my wife love the panel. it is now like a new member of the family, and we call it "Mitko" :).
We look forward everyday to spending some time with "Mitko"!
One day I woke up with a stiff neck - could not turn it to one side. I rubbed some magnesium oil and used the NIR light and the relief was almost instantaneous! Amazing!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Anton, thank you so much for your wonderful experience with our red light therapy device! ♥ We're thrilled to hear that you and your wife have found such value in it. It's heartwarming to know that our product has become a cherished member of your family, and we absolutely love that you've named it "Mitko"! 😊
We're also so happy to hear about the relief it provided for your stiff neck. It's stories like yours that motivate us to continue delivering high-quality products and services to our valued customers.
Please don't hesitate to reach out if you have any questions or need further assistance. :)