Store rating
PB
Peter Bartok
Very kind and quick communication.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your positive feedback! We take pride in our customer service and it's heartening to hear that you found our communication to be kind and prompt. We're always here to provide the best support possible to our customers. If you have any more queries or need assistance in the future, please don't hesitate to reach out. Thank you for choosing MITO LIGHT. :)
CA
Cristian Rodríguez Alberdi
El envío fué según lo previsto. Tras unos días probando el panel Mitohacker 3.0 puedo decir que es un panel muy potente, y la sensación al usarlo es muy agradable. El servicio de atención también ha sido muy correcto atendiendo mis preguntas. Como sugerencia de mejora para el futuro, se me ocurre que quizá estaría bien tener una opción de utilizar la luz roja a baja potencia, a modo de luz ambiental o de lectura por la noche.
JL
Jitka, MITO LIGHT
(Administrator)
Muchas gracias por compartir su experiencia con nosotros. Nos complace saber que ha tenido una experiencia positiva con el envío, la potencia de nuestro panel Mitohacker 3.0 y nuestro servicio de atención al cliente.
Sus comentarios y sugerencias son valiosos para nosotros y ciertamente tomaremos en cuenta su idea sobre la opción de usar la luz roja a baja potencia como luz ambiental o de lectura por la noche. Valoramos su opinión y siempre buscamos formas de mejorar nuestra oferta de productos.
Una vez más, gracias por elegir MITO LIGHT y por sus útiles sugerencias. Si necesita ayuda o tiene más preguntas, no dude en contactarnos. Estamos aquí para ayudarle. :)
ID
Ivanka Dimitrova
Fast delivery. Very friendly service. After the purchase I had questions and a very kind lady answered me quickly and comprehensively. I recommend!!!
JL
Jitka, MITO LIGHT
(Administrator)
We greatly appreciate you for taking the time to share your experience with us. :) It's wonderful to hear that you were satisfied with our prompt delivery and friendly customer service. We make it a priority to assist our customers as quickly and thoroughly as possible, and it sounds like our team hit the mark for you. :)
We're always here to answer any questions you might have, even after your purchase. Your recommendation truly means a lot to us. Thank you for choosing us, and for your heartwarming review! :)
T
Tiziana C.
So so happy with my panel! It works wonders for my skin concers and my mother which is 83 is still having good results on her hands arthritis and back pain.
Customer service is simply impeccable.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback! :) We're overjoyed to hear that you and your mother are experiencing significant improvements with your respective concerns, thanks to our panel. Your satisfaction and well-being are our top priorities, and your story encourages us to continue our work.
We're also glad that our customer service met your expectations. Our team is dedicated to providing the best support to our customers and your kind words validate their efforts. :)
Thank you once again for sharing your experience. If you need any further assistance or have any questions, don't hesitate to reach out. We're always happy to help. :)
SW
Susan Woodhouse
I have never written a review, I had to this time. I bought the largest one you can buy with the stand. I'm seventy one I have really bad pain in my back and neck I've only been using it for seven days and the pain has eased. I'm hoping with continuous use the pain will go completely. The girl I spoke to was warm and friendly and very helpful. It's very unusual these days for a firm to take pride in a good service. Well done!
JL
Jitka, MITO LIGHT
(Administrator)
We are genuinely moved by your feedback and it's an honor to hear from you. :) Knowing that you felt compelled to write your first review for us, truly means a lot. We're so pleased to hear about the relief our product has provided for your back and neck pain in such a short period of time. It's heartening to hear your personal experience. ❤️
Moreover, we're pleased that our team could provide you with the warm, friendly, and helpful service you deserved. Your kind words are a testament to our commitment to our customers.
We believe that with continued use, your pain will be alleviated completely. Please remember, we're just a call or message away if you have any questions or need any further assistance. Thank you so much for choosing MITO LIGHT and for sharing your experience! :)
ML
mairi lazaridou
NK
Nita Khurana
I have just started using it. Anxiously waiting to see good result
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for getting started with our product! :) We truly value your feedback and understand the excitement and anticipation of seeing results. We believe that the journey towards any great result is just as important as the destination. We support you in enjoying the whole red light therapy experience while your device does its job. Don't hesitate to reach out if you have any queries or need assistance at any point. Your journey is important to us, and we're grateful you've chosen MITO LIGHT. :)
MP
Michon Paraschiva
Très bon service.
Merci.
JL
Jitka, MITO LIGHT
(Administrator)
Nous vous remercions sincèrement pour vos paroles gentilles. C'est gratifiant de savoir que notre service vous a plu. Si vous avez besoin d'aide ou des questions à l'avenir, n'hésitez pas à nous faire signe. Nous sommes toujours disponibles pour vous aider. Merci d'avoir choisi MITO LIGHT! :)
C
Chantal
Great service and great product. I can only recommend them to my friends and family, and I won't hesitate to purchase with them again.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and positive feedback. We're happy to hear that you had a great experience with our service and products. Your recommendation to friends and family means a lot to us as we strive to provide the best for our customers. We look forward to serving you again in the future. :) If you have any questions or need further assistance, please don't hesitate to reach out. We're always here and more than happy to help. Thank you for being a part of the MITO LIGHT community! :)
JE
Jolanta Eriksson
Very professional and friendly! Recommend Mito Light to everyone who is about to purchase RLT-lamp.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and very heartwarming review. :) It was pleasure to communicate with you and working with you through the entire process from the beginning to the end.
Thank you for your recommendation, and we wish you all the best experiences with your new red light therapy device! :) We look forward to the next opportunity to once again provide you with the best possible customer experience. If you have any question or need assistance, feel free to reach out. We stay at your service. :)
CS
Catherine Saint-Guily
The description of the lights is very accurate, and the shipping and packaging perfect. I have screwed the bulb on a floor lamp because my arm was too weak to hold it properly. I made a fall in last february and my left arm, wrist , hand and shoulder have been quite painful ever since. After a bit more than a week with the bulb I can sleep the whole night, wash my whole body, click my security belt iin the car and do all kinds of things without pain. I feel very grateful to you !
JL
Jitka, MITO LIGHT
(Administrator)
We are incredibly grateful for your kind words and delighted to hear about the positive impact our product has had on your daily life. It warms our hearts to know that the accurate description, along with the seamless shipping and packaging, have met your expectations. It's truly remarkable to hear that you're experiencing significant pain relief and newfound freedom in your activities after just a week of using the product. Your story inspires us to continue developing products that make a real difference in people's lives. Thank you for choosing our product, and we're here to support you on your journey to wellness. :)
R
Riccardo
Very Satisfied with the products. Highly recommended!
JL
Jitka, MITO LIGHT
(Administrator)
We appreciate your kind words and are happy to hear that you are very satisfied with our products. Your recommendation means a lot to us. We strive to deliver high-quality products that meet our customers' expectations. If you have any more feedback or questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction. :) Thank you for choosing our products and for your support!
N A
Excellent product, I am impressed. I have a mitochondrial disease and a lot of diffuse chronic pain and in just a few days, I realized I forgot to take my pain medication. I don’t think it’s placebo effect since, to be honest, I didn’t expect much; not because of the product but because of my difficult-to-treat disease. So to me, at the moment, worth every penny. Need to see in the long run though. Customer service is amazing too. Good job.
JL
Jitka, MITO LIGHT
(Administrator)
We sincerely appreciate you taking the time to share your experience with us! It's truly heartening to hear about the positive impact our product has had on your chronic pain and overall well-being. Your feedback is invaluable to us, and we're grateful for the opportunity to be a part of your journey towards better health. We remain committed to providing excellent customer service and are here to support you every step of the way. Thank you again for choosing our product and for your kind words. :)
MB
Monika Becht
I am very satisfied with the whole logistics and friendly communication when I had a question. Very professional and customer oriented.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your experience with us. :) We're elated to know that you had a positive experience with our product and services. Providing exceptional quality and service is what we strive for, and we're delighted that we were able to meet your expectations. If you have any additional questions or require further assistance, please don't hesitate to contact us. We're here to assist you and ensure your continued satisfaction. Thank you for choosing our brand, and we look forward to serving you again in the future.
M
Maarten
Excellent service, quick shipment and excellent product. The packaging is oké. But I wouldn’t mind an extra sturdy box around it. I also bought the stand were the light is in horizontal position. The bolt holes to assemble this stand do not align. With 10 of 12 bolts fitted it won’t break down, but perhaps a closer look at the production process is needed. Overall great quality and very happy. The personal message is a nice touch. Great work.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your valuable feedback! We're happy to hear that you had an excellent experience with our service and product. We appreciate your suggestion regarding the packaging, and we'll definitely take it into consideration for future improvements. We apologize for any inconvenience you faced with the stand assembly, and we'll investigate the issue further to ensure better alignment in the future. It's wonderful to know that you're satisfied with the overall quality and that the personal message resonated with you. We're grateful for your support and we'll continue to strive for excellence. If you ever have any further questions or need assistance, please feel free to reach out to us. We're here to help. Thank you again for choosing us and for your kind words. :)
DL
David Laux
Fast shipping, product works, everything as it should be.
JL
Jitka, MITO LIGHT
(Administrator)
We appreciate your feedback! :) It's great to hear that you were satisfied with our fast shipping and that the product is working as expected. Our team strives to ensure a smooth and efficient shopping experience for our customers, and we're glad that everything meets your expectations. If you have any further questions or need assistance, please feel free to reach out. We're here to help. Thank you for choosing our product, we believe it will continue to serve you well. :)
HG
Helen Gard
Mito Light are a brilliant company. Their online help is second to none. The product arrived safely and in good time. The panel is sturdy and well made / likewise the stand.
It is early days for me regarding the use but I'm enjoying it . Hoping that it will help me with the pain from Small Fibre Neuropathy but there are so many other benefits that both myself and my husband are using it.
Thank you for your help this far Mito Light.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your wonderful review. :) We truly appreciate your kind words and are happy to hear about your great experience with our company. It brings us joy to know that our online support has been helpful to you. We take great care in ensuring that our products are safely delivered and of high quality. We understand that it's still early in your journey, but we're delighted to hear that you and your husband are already enjoying the benefits of the panel. We sincerely hope that it brings you relief from the pain of Small Fibre Neuropathy and provides many other health benefits as well. Should you have any further questions or need any assistance along the way, please don't hesitate to reach out. Thank you once again for choosing MITO LIGHT, and we're here to support you every step of the way. :)
RL
Rene Ludwig
Fast shipping, safe package, personal thank you in the package, pretty handy the bulb, easy to use. Worth its money. 100% recommendation for borh, the bulb and the shop!!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share your review! :) We're thrilled to hear that you had a positive experience with our fast shipping and secure packaging. And also that you liked the personal thank you note included in your package! :) It's wonderful to know that you find the Bulb handy and easy to use. We're glad to hear that you believe it's worth its value. Your recommendation for both the Bulb and our company means the world to us! If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!
LD
Louis-Julien Davy
I ordered my first ever red light 3.0 from the Mito Light team, and I am VERY happy already. Special thank you to the staff members, that are super kind and helpful and reactive. I had a great experience ordering and a great experience unpacking the parcel. Good quality, efficient product.
HIGHLY recommend, I plan to order at some point a big red light panel.
Thank YOU.
L-J.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your feedback! We are so glad to hear that you had a wonderful experience with your first-ever red light 3.0 from the MITO LIGHT team. Our staff members take pride in providing excellent customer service, and we're delighted to know that they were kind, helpful, and responsive throughout your ordering process. It's fantastic that you had a positive experience unpacking the parcel and found the product to be of good quality and efficient. We truly appreciate your recommendation, and when you're ready to order a big red light panel in the future, we'll be here to assist you. Thank you for choosing MITO LIGHT, and if you have any further questions or need any assistance, please feel free to reach out.