Store rating
M
Maarten
Excellent service, quick shipment and excellent product. The packaging is oké. But I wouldn’t mind an extra sturdy box around it. I also bought the stand were the light is in horizontal position. The bolt holes to assemble this stand do not align. With 10 of 12 bolts fitted it won’t break down, but perhaps a closer look at the production process is needed. Overall great quality and very happy. The personal message is a nice touch. Great work.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your valuable feedback! We're happy to hear that you had an excellent experience with our service and product. We appreciate your suggestion regarding the packaging, and we'll definitely take it into consideration for future improvements. We apologize for any inconvenience you faced with the stand assembly, and we'll investigate the issue further to ensure better alignment in the future. It's wonderful to know that you're satisfied with the overall quality and that the personal message resonated with you. We're grateful for your support and we'll continue to strive for excellence. If you ever have any further questions or need assistance, please feel free to reach out to us. We're here to help. Thank you again for choosing us and for your kind words. :)
DL
David Laux
Fast shipping, product works, everything as it should be.
JL
Jitka, MITO LIGHT
(Administrator)
We appreciate your feedback! :) It's great to hear that you were satisfied with our fast shipping and that the product is working as expected. Our team strives to ensure a smooth and efficient shopping experience for our customers, and we're glad that everything meets your expectations. If you have any further questions or need assistance, please feel free to reach out. We're here to help. Thank you for choosing our product, we believe it will continue to serve you well. :)
HG
Helen Gard
Mito Light are a brilliant company. Their online help is second to none. The product arrived safely and in good time. The panel is sturdy and well made / likewise the stand.
It is early days for me regarding the use but I'm enjoying it . Hoping that it will help me with the pain from Small Fibre Neuropathy but there are so many other benefits that both myself and my husband are using it.
Thank you for your help this far Mito Light.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your wonderful review. :) We truly appreciate your kind words and are happy to hear about your great experience with our company. It brings us joy to know that our online support has been helpful to you. We take great care in ensuring that our products are safely delivered and of high quality. We understand that it's still early in your journey, but we're delighted to hear that you and your husband are already enjoying the benefits of the panel. We sincerely hope that it brings you relief from the pain of Small Fibre Neuropathy and provides many other health benefits as well. Should you have any further questions or need any assistance along the way, please don't hesitate to reach out. Thank you once again for choosing MITO LIGHT, and we're here to support you every step of the way. :)
RL
Rene Ludwig
Fast shipping, safe package, personal thank you in the package, pretty handy the bulb, easy to use. Worth its money. 100% recommendation for borh, the bulb and the shop!!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share your review! :) We're thrilled to hear that you had a positive experience with our fast shipping and secure packaging. And also that you liked the personal thank you note included in your package! :) It's wonderful to know that you find the Bulb handy and easy to use. We're glad to hear that you believe it's worth its value. Your recommendation for both the Bulb and our company means the world to us! If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!
LD
Louis-Julien Davy
I ordered my first ever red light 3.0 from the Mito Light team, and I am VERY happy already. Special thank you to the staff members, that are super kind and helpful and reactive. I had a great experience ordering and a great experience unpacking the parcel. Good quality, efficient product.
HIGHLY recommend, I plan to order at some point a big red light panel.
Thank YOU.
L-J.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for sharing your feedback! We are so glad to hear that you had a wonderful experience with your first-ever red light 3.0 from the MITO LIGHT team. Our staff members take pride in providing excellent customer service, and we're delighted to know that they were kind, helpful, and responsive throughout your ordering process. It's fantastic that you had a positive experience unpacking the parcel and found the product to be of good quality and efficient. We truly appreciate your recommendation, and when you're ready to order a big red light panel in the future, we'll be here to assist you. Thank you for choosing MITO LIGHT, and if you have any further questions or need any assistance, please feel free to reach out.
AL
Alan Lihic
Very good
JL
Jitka, MITO LIGHT
(Administrator)
We greatly appreciate your review! It's fantastic to hear that you had a very good experience with us. We are committed to delivering quality products and services, and we are delighted that we met your expectations. If there is anything else we can assist you with or if you have any further inquiries, please don't hesitate to let us know. We are here to provide ongoing support and ensure your satisfaction.
FP
Foteini Polenaki
I bought MITO LIGHT® Expert 3.0 and I love it!
It's a high quality device and I have been using it for 2 weeks every morning.I find it very soothing and it instantly uplifts my mood.
I feel exactly like sunbathing but without being overheated.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you love your MITO LIGHT® Expert 3.0 device and that it has been improving your mornings. It's great to know that our product is helping you uplift your mood in a gentle and soothing way. If you ever have any questions or concerns, please do not hesitate to contact us. We are always here to help and happy to assist you in any way we can.
KF
Klaus Florian
sehr zufrieden
KL
Karel, MITO LIGHT
(Administrator)
Es freut uns sehr, dass Sie mit unseren MITO LIGHT Produkten so zufrieden sind! Wenn Sie oder jemand, den Sie kennen, Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren - wir stehen Ihnen jederzeit gerne zur Verfügung.
AM
Alessandro Maniero
HP
Henri-pierre Pigury
Mito Light Starter 3.0 ,Great product, fast shipping and excellent customer service, Good service. Good quality product .I already recommended mitolight
KL
Karel, MITO LIGHT
(Administrator)
Thank you for sharing your positive experience with the MITO LIGHT Starter 3.0, as well as our fast shipping and excellent customer service! We're glad to have met your expectations, and we appreciate your recommendations. If you or anyone you know has any questions or needs assistance in the future, please remember that we're always here and eager to help.
S
Sasha G
I am happy to have your lamp and glasses - it already improved the quality of my sleep (glassed) and skin issues (lamp).
I already recommended mitolight to my subscribers and family. Thank you for what you are doing!
KL
Karel, MITO LIGHT
(Administrator)
It's fantastic to hear that our lamp and glasses have made a positive impact on your sleep quality and skin issues! We truly appreciate your recommendations to your subscribers and family, as our mission is to help as many people as possible. If you or anyone you know ever needs assistance or has any questions, please don't hesitate to contact us - we're always eager to lend a helping hand!
M
Maxim A
Fast shipping. Good service.
Good quality product, solid build ( Mito Light Starter 3.0).
KL
Karel, MITO LIGHT
(Administrator)
We're delighted to know that you appreciated our fast shipping, quality customer service, and the solid build of the MITO LIGHT Starter 3.0. Our team works tirelessly to ensure your satisfaction at every step of the process. Please remember, if you ever require any assistance or have any inquiries, we are just a message away and more than happy to help!
LM
Laserski center MV d.o.o.
Very satisfied❤️
KL
Karel, MITO LIGHT
(Administrator)
It's wonderful to hear that you are very satisfied with our MITO LIGHT products! We're thrilled to have been able to meet your expectations and provide a great experience. Remember, if you ever have any questions or need assistance, don't hesitate to reach out - we're always here to help you with a smile.
ON
Ole Taggaard Nielsen
Great product, fast shipping and excellent customer service
AL
Adéla, MITO LIGHT
(Administrator)
Dear Ole, thank you so much for expressing your satisfaction with MITO LIGHT. We are more than pleased to see what impact our products and services can have when done with the best genuine intention and in the best way possible. We are very happy to see you satisfied and please, let us know if we could be of any further help, we are here for you! :)
NR
Nigel Ray
Very satisfied with the service I received. Good communication and product received earlier than expected. Product is well designed and appears to be well built.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share your experience with MITO LIGHT, Nigel. It is our greatest mission to provide you not only with the best quality products but also with brilliant service throughout the whole process. :) We are glad to read that you are fully satisfied with your purchase, and please bear in mind that we stay at your service and will be more than happy to assist you with all you need, so please, don't hesitate to contact us anytime. :)
EC
Elisabetta corna
Very sturdy perfect size and stable !
AL
Adéla, MITO LIGHT
(Administrator)
Elisabetta, thank you so much for your positive feedback. We always thrive for perfection, so we are super pleased to read your kind opinion on our products. We believe they will serve you very well, and help you to achieve any goal you aim for. We stay at your disposal, so please, reach out to us any time, we are here for you! :)
CE
Christiane Eberhart
I‘m very satisfied about the friendly and helpful Team. The delivery came within five days. Everything was fine and comfortable. Thank you very much!
I‘m curious about the effect now, I will use it for a broken metatarsal bone.
AL
Adéla, MITO LIGHT
(Administrator)
Dear Christiane, it's been a pleasure to have you among our MITO LIGHT family. We are so thankful for your kind words and we really appreciate your positive review. We firmly believe that red light therapy will be very helpful with better and faster healing of your metatarsal bone fracture. If there is anything we could help you with, please let us know, we'll be more than happy to do so. :) On behalf of the whole MITO LIGHT team, I wish you a speedy recovery! Adela, MITO LIGHT
LK
Le hars katel
N
Niklas S.
Fast shipping and excellent communication were just the start of my excellent customer experience with Mitolight.
I ordered the 3.0 Lamp for initial testing. The packaging and the build quality blew me away. The team has done an excellent job! Will be ordering a Mitohacker as soon as you have them again.
AL
Adéla, MITO LIGHT
(Administrator)
Thank you very much for your kind review, Niklas. We are very pleased by your experience so far and we believe the feelings will be even better with more testing. :) We stay at your service, so please, if there is anything we could do for you, just reach out. We'll be more than happy to assist.