Store rating

Thank you so much for your kind words, Catherine! :) We’re thrilled to hear that you appreciated the personal touch and that your experience with our product and service was so positive. It’s always our goal to provide both quality products and exceptional care to our customers. Knowing we made a difference means the world to us. If you ever need anything, don’t hesitate to reach out!

¡Muchas gracias por tu comentario, Antonia! :) Nos alegra saber que estás satisfecha con nuestro producto y servicio. Trabajamos con dedicación para ofrecer entregas rápidas y un embalaje cuidadosamente preparado. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por recomendarnos!

Thank you so much for your kind words and thoughtful feedback, Douglas! :) We’re thrilled to hear that your device met your expectations and played a valuable role in your recovery. It’s wonderful to know that the precise mix of wavelengths contributed to healing your broken rib effectively, and we’re glad our fast shipping allowed you to get started quickly. We truly appreciate your trust in MITO LIGHT and wish you continued success on your wellness journey!

Thank you so much for your wonderful feedback, Marv! :) We're thrilled that you love the glasses and wear them every day—it means a lot to us. If you ever need assistance or have questions about their use, we’re here for you. Keep enjoying the benefits and looking great while doing so!

Thank you so much for your kind words, Katarzyna! :) We’re thrilled to hear that you find our product both wonderful and effective. Your satisfaction means the world to us, and it’s great to know it’s making a positive impact for you. If there’s anything more we can do to support you, please don’t hesitate to reach out. Wishing you continued success with your red light therapy journey!

Dear Carl, Thank you for sharing your feedback. We sincerely regret that your recent delivery experience did not meet your expectations. We take every customer concern seriously and strive to resolve any issues as efficiently as possible. After carefully reviewing the details of your order, we’d like to provide more details regarding the situation: The delivery issue began with an incorrect postcode provided during your order placement. While we understand that mistakes can happen, once a package is in transit, changes to address details depend on the courier service’s policies and procedures, which are unfortunately beyond our direct control. From the moment you told us about the wrong postcode, we proactively communicated with our shipping partner, GLS, to update the address and ensure the package reached you as soon as possible. However, please kindly note that the courier cannot guarantee address updates when the package is already in the destination country, as they shared this information with us, and we forwarded this information to you as well. Throughout the process, we stayed in regular contact with you, forwarding all updates from GLS, and we sincerely apologize if any delays caused frustration. We also offered to reship the package at no additional cost if it were returned to us, demonstrating our commitment to resolving the situation. We acknowledge the challenges faced during this process and apologize for the inconvenience you experienced. That said, we kindly hope that feedback also considers the circumstances and our efforts to assist despite the initial error being beyond our control. We deeply value our customers’ trust and continuously do our best to resolve all the potential issues to the customer’s satisfaction. While we regret that this situation led to disappointment, we always act with integrity and dedication to finding solutions. Thank you for your understanding. We are here to help if you have further concerns or needs.

Thank you for your fantastic feedback, Margaretha! :) We’re so glad you’re enjoying your MITO LIGHT device. If there’s anything more we can assist you with, feel free to reach out.

Thank you so much for sharing your experience, Vesna! :) I'm thrilled to hear that you're enjoying your light and seeing the benefits. It’s wonderful to know it’s making a difference for you. If you ever have any questions or need support, we're here for you. Enjoy every moment of your red light therapy! :)

¡Muchas gracias por su reseña tan positiva! Nos alegra muchísimo saber que el servicio fue de su agrado y que disfrutó del detalle personalizado. Nos esforzamos para que su experiencia de compra sea fácil y cómoda en todo momento. ¡Esperamos poder atenderla nuevamente en el futuro! Un saludo cordial de todo el equipo de MITO LIGHT®.

Thank you so much for your feedback, Amelia! :) We’re delighted to hear you’re enjoying the product and had a great experience with our customer support team. Our goal is always to provide top-quality products along with exceptional service, so it means a lot to know we’ve met that mark for you. If you ever need further assistance, we’re here to help. Thank you for choosing MITO LIGHT®!

Thank you so much for your kind words, Sascha! :) We're thrilled to hear that you received your order quickly and that the packaging met your expectations. Providing excellent service and quality is our priority, so it’s wonderful to know we delivered on that for you. If there’s ever anything more we can do, please don’t hesitate to reach out. Enjoy your MITO LIGHT® product, and thank you for choosing us!

Thank you so much for your kind words, Derek! :) We're thrilled to hear that you're already seeing the benefits after just two months of use. Your satisfaction is our top priority, and we’re glad the product is making a positive difference for you. If you ever have any questions or need further assistance, don’t hesitate to reach out!

Thank you so much for your kind words, Michaela! We're thrilled to hear that you're enjoying your MITO LIGHT product and experiencing the health benefits it offers. We're also glad the delivery was fast and that you're satisfied with the results. If you ever have any questions or need further assistance with your red light therapy, feel free to reach out. We're always here for you! :)

Thank you for sharing your review with us, and we deeply apologize for your recent experience. Please kindly note that we have already reached out to you via email to resolve this issue as quickly as possible to your full satisfaction. We understand your frustration with the delivery delay and rest assured we've taken immediate steps to address it. As explained in the email, deliveries to the Netherlands typically take around four business days, but we've been in contact with our delivery partner to investigate why it took one week in total in your case. Sometimes, there can be several factors (National holidays, strong storms and floods, etc.) that we, unfortunately, cannot influence from our side, even if we do everything we can to get the order to our customers as soon as possible. We are truly sorry for any inconvenience this caused. We also provided a detailed explanation of how your MITO LIGHT Bulb 4.0 works, including the sequence of modes (RED + NIR, RED, NIR) to help ensure you’re able to use it effectively. Additionally, we attached a screenshot from the manual to guide you further, and included a link to an instructional video. Please don't hesitate to reply to our e-mail, we'll do anything we can to make sure you have everything you need. Our standard is to offer high-quality products and ensure our customers are completely satisfied. Thank you again for your feedback. We're here to make sure you have the best experience with us.

Thank you for sharing your positive experience with MITO LIGHT, Dean! It's fantastic to hear that our red light therapy has made such a difference in your recovery after running and cycling. Your recommendation for athletes to invest in one of our lights is greatly appreciated. Keep up the great work, and we’re thrilled to be part of your fitness journey! 😊