Store rating
K
Konstantin
Excellent shopping experience and a well-made, high-quality product.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your wonderful feedback, Konstantin! We're delighted to hear that you had an excellent shopping experience and are satisfied with the quality of our product. Your satisfaction is our top priority, and we appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out. :)
PL
Paul Lynch
The product is of great quality, and looks quite professional - I bought the Biohacker 4.0 and horizontal stand. Everybody needs one of these! I should point out that the customer service and information flow are second to none, even when you don't have any issues.
JL
Jitka, MITO LIGHT
(Administrator)
Your kind words truly made our day, Paul! We're thrilled to hear that you are enjoying the Biohacker 4.0 and the Horizontal Stand. It's fantastic to know that our efforts to provide top-quality products and exceptional customer service are being appreciated. :) Thank you for recommending our brand to others. If you ever have any questions or need further assistance, don't hesitate to reach out. Enjoy your red light therapy sessions! ♥
EM
Emily MH
The shopping experience was great. Fast shipping, I received the package in a week in Switzerland. Products arrived in good condition.
The light and the stand both are of great quality, very well built. I also like the look of it - it fits to my room very well. My husband and I are using it daily since. So far so good. Both the control panel and the App are easy to use. I can't tell the health benefits yet since it's been only a week. But the quality of the products is TOP!
The only thing I want to mention is the billing. I live outside of EU, but I was charged the full amount including EU VAT. I realized this and requested a refund on the EU VAT via email, I got a prompt reply and got the refund the next day. While this after sell experience was great, I still think this error could be avoided if your website can automatically adjust the price for None-EU shipping addresses.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your detailed and positive review, Emily! We're happy to hear that you had a great shopping experience and that you are satisfied with the quality and design of our products. It's wonderful to know that you and your husband are using the light and stand daily and finding both the control panel and the app easy to use.
We appreciate your feedback regarding the billing process. We're glad we could promptly address your VAT refund request, but we understand your suggestion about automatically adjusting the price for non-EU shipping addresses. We will look into this and explore our possibilities to improve our service and ensure a smoother experience for our international customers.
Thank you again for your valuable input and for choosing MITO LIGHT. We look forward to hearing about the health benefits you experience with continued use.
MN
Mirjana Kos Noskovic
It works well, simple to use, I need to wait to see any physical results in myself
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your feedback, Mirjana! We're so pleased to hear that you find the device easy to use and that it's working well for you. We understand that seeing physical results can take some time, so we appreciate your patience. If you have any questions or need further assistance, please don't hesitate to reach out. We are here to help you get the most out of your device. :)
AP
Alexander Pace
5 star service with a 5 star product. Cannot believe it is so effective. Just bought one for mum as well
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your wonderful review, Alexander! :) We're thrilled to hear that you find our service and product deserving of five stars. It's fantastic to know that you've experienced such positive effects, and we're sure your mum will love it, too! ♥ If you need any assistance or have any questions, we're always here to help. :)
LS
Louis Schilter
Everything went smoothly and the panel functions well. As far as results are concerned that is too early to tell.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your feedback, Louis! We're glad to hear that everything went smoothly and that your panel is functioning well. We understand that results can take some time, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We are here for you!
ST
Stoyan todorov
Great quality panels, been using it for a few weeks, increased energy, better sleep, quicker recovery after work out are some of the benefits I have experienced so far. Buy with confidence
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your wonderful review! We are happy to hear about your positive experiences with our panels. :)
Your confidence and satisfaction mean the world to us. If you ever have any other questions or need further assistance, please don’t hesitate to reach out. We are here for you every step of the way. :)
RF
Ricardo Fernandez de la Fuente
RB
Remco van Buren
Great product and great service!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words, Remco! We're thrilled to hear that you're enjoying our product and are pleased with our service. Your satisfaction is our top priority, and receiving such positive feedback is always rewarding. :)
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
TG
Teodora Gheorghe
Fast delivery în România - 5 days. Great product, well built. After one week of usage I can see some results: sleep is improved, the pain of the problematic knee definitely diminished, muscle fatigue after sport is also gone shortly after a session.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Teodora, thank you for your wonderful review! We're delighted to hear that you received your product quickly and are already experiencing positive results after just one week of use.
It's fantastic to know that your sleep has improved, your knee pain has diminished, and your muscle fatigue is alleviated after your sessions. Your feedback truly brings us joy. :)
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
KS
Katarzyna Sowińska
I must admit that the bulb works much better that I supposed. It helped a friend of mine with postherpethic neuraligia, which lasted over 2 years. The pain was horrible and she could not sleep at night. After only 3 days of treatment twice a day she noticed the relief. Hope the progress will occur.
And an older cat of my sister found it usefull as well. There is a progress in his muslce stiffness.
I think an additional sort of stand would be of the great value...
Oh, YES I DO RECOMMEND THE DEVICE 👍👌
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for sharing your positive experience with your bulb, Kate! We're thrilled to hear that it has provided relief for your friend suffering from postherpetic neuralgia, and it's wonderful to learn about the improvement in your sister's cat as well. Stories like these makes us truly happy. :)
Regarding your suggestion for an additional sort of stand, we appreciate your feedback and are always looking for ways to enhance our product offerings based on customer input. Your idea will be considered as we continue to develop and improve our accessories.
In the meantime, you can simply use any lamp or chandelier with E27 thread, the input voltage AC 100-240V, and the minimum power wattage 16W. You would also have to check the size of the lampshade, you need to choose a lamp where the shade is larger than the bulb's diameter, which is 12.1 cm.
Thank you once again for your recommendation and support. We're delighted that our device has made such a positive impact, and we hope to continue providing great products that meet your needs. :)
PP
Paulina Atanasova Petrova
CM
christopher mifsud
PP
Paivi Price
⭐️⭐️⭐️⭐️⭐️
SD
Sylwia Dynak
SD
Sylwia Dynak
zdecydowanie 5 gwiazdek produkt jak i obsługa⭐⭐⭐⭐⭐
JL
Jitka, MITO LIGHT
(Administrator)
Bardzo dziękujemy za pięć gwiazdek i tak pozytywną opinięm Sylwia! Cieszymy się, że jesteś zadowolona zarówno z produktu, jak i z obsługi. Jeśli będziesz miała jakiekolwiek pytania lub potrzebowała wsparcia w przyszłości, nie wahaj się do nas zgłosić. Zawsze jesteśmy do Twojej dyspozycji! :)
PA
Petar Aksentijevic
Not enough tested. In first line I use it as metylene blue activator. If for this purpose are functional far more weaker solutions this lamp works for sure.
JL
Jitka, MITO LIGHT
(Administrator)
Hello Petar,
Thank you for taking the time to share your feedback. It's interesting to hear how you are using our product as a methylene blue activator. We're glad to know that you find the lamp functional for your needs, even if it might seem more powerful than necessary for this application. If you have any questions about its use or need further information on how to optimize your experience, please feel free to reach out. We're here to support you and ensure you get the most out of our product. :)
FC
Fernando santa Clara
So far I am satisfied! Have been using it twice a day for 5 days. No doubt I have a long journey ahead.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for sharing your positive experience with us, Fernando! It’s wonderful to hear that you are satisfied with your MITO LIGHT. We appreciate your commitment to your well-being journey and are proud to be a part of it. If you have any questions or need further support as you continue to use our product, please don't hesitate to reach out. We're here to help every step of the way!♥
DI
DONTOH Jude Issa
I wish my product has a stand with it. Not comfortable holding it all the time
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and valuable feedback, Dontoh! Your suggestion about including a holder for the light in the package is indeed insightful. We'll certainly pass on your suggestion to our product development team for consideration in future product enhancements. In the meantime, you can use any lamp or chandelier where the E27 thread is present, the input voltage is AC 100-240V, and the minimum power wattage is 18W. You would also have to check the size of the lampshade, you need to choose a lamp where the shade is larger than the bulb's diameter, which is 12.1 cm. If you need any assistance or further information, please don't hesitate to reach out. We are here for you! :)
HA
Henrik Andersson
Great product. More alert, better sleep, and improved mobility etc.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for sharing your positive experience with our product, Henrik! We're so thrilled to hear that you've noticed improvements in alertness, sleep quality, and mobility. It's always inspiring to hear how our red light therapy devices are making a meaningful difference in our customers' lives. :) If you have any further feedback or questions as you continue your journey with red light therapy, please don't hesitate to reach out. We're here to support you every step of the way!