Store rating
K
Kim
The whole process was super easy, great Customer Service and delivery.
I have tried alot of diffrent things through The years for more energy better preformance and all around wellbeing but this is the best investetment ive done! Im a shift worker and I use mine everyday its just great! More light after i wake up, more enegy better skin and helps my recovery a ton!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Kim,
Thank you so much for taking the time to share your positive experience with your device! :) We're so happy to hear that red light therapy has made such a significant impact on your energy levels, performance, overall well-being, and even your skin! It's always inspiring to hear how our products are enhancing the lives of our customers, especially for those with demanding schedules like shift work.
We're committed to providing high-quality products and services, so knowing that you've found investing in our red light therapy to be your best investment yet is incredibly rewarding for us. ♥
Should you have any further questions or need any support, please don't hesitate to reach out. We're here to help and ensure that your experience with us continues to be exceptional!
Thank you again for choosing MITO LIGHT® and for your wonderful feedback. We're looking forward to being a part of your wellness journey for years to come.
HR
Helena Ramos
LA
Lihnida Anastasova
Very good.i will give 4/5 just because the is no holder with the lamb I order. It's the smallest one but it will be good if there is some handle coming with it
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and valuable feedback, Lihnida! It's wonderful to hear that you appreciate the quality of our product and our customer service as well. :) Your suggestion about including a holder for the light in the package is indeed insightful. We continuously strive to improve, and feedback like yours is integral to our growth and development. We'll certainly pass on your suggestion to our product development team for consideration in future product enhancements. In the meantime, you can use any lamp or chandelier where the E27 thread is present, the input voltage is AC 100-240V, and the minimum power wattage is 18W. You would also have to check the size of the lampshade, you need to choose a lamp where the shade is larger than the bulb's diameter, which is 12.1 cm. If you need any assistance or further information, please don't hesitate to reach out. We are here for you! :)
RT
Ricardo Traverso
Commination was excellent and well informed. They answered all my questions promptly and in depth.
JL
Jitka, MITO LIGHT
(Administrator)
We're so happy to hear about your positive experience with our customer service, Ricardo! We're here to support your journey every step of the way, so if you have any questions, need further guidance, or just want to share more about your experience as time goes on, we're only a message away. :)
AW
Andrzej Winkler
Bardzo zadowolony
JL
Jitka, MITO LIGHT
(Administrator)
Andrzej, miło słyszeć, że jesteś bardzo zadowolony ze swoich doświadczeń! Twoja satysfakcja jest w centrum wszystkiego, co robimy, a świadomość, że spełniliśmy Twoje oczekiwania, oznacza dla nas cały świat. Jeśli masz więcej opinii, pytań lub jeśli jest coś konkretnego, co podobało Ci się w naszych usługach lub produktach, z przyjemnością dowiemy się więcej na ten temat. ♥
IL
Ingegerd Larsson
I would like a Swedish manual
JL
Jitka, MITO LIGHT
(Administrator)
Dear Ingegerd,
Thank you so much for your review, we really appreciate your five stars. :)
We reached out to you and sent you your Swedish manual via e-mail. :)
If there is anything else we can do for you, please don't hesitate to ask. We are here for you!
EB
Emily Bossuyt
Good service
Good products
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your positive review, Emily! We're so happy to hear that you're enjoying your product and satisfied with the service we provide. :) If there's anything we can do for you, please feel free to reach out. We are here for you! ♥
A
Adriana R.
I bought the 4.0. expert panel. I had bought the small lamp before, but quickly came to the conclusion that to be more effective I would need a bigger panel. I was shocked by the difference in efficiency. I use the big panel everyday in the morning, and at night after work if I am tired, and I have to say I feel a very nice sense of warmth and energy (better than coffee) and it sets me for the day. I sleep better, wake up better, it is truly amazing. In just a couple of weeks I see my skin getting better as well. Very worthwhile investment, and the staff and support are very kind. I recommend it to all my friends. I would say going for the bigger panels definetely is better than the smaller ones.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Adriana,
Thank you so much for sharing your wonderful experience with our Expert Panel 4.0! We're truly delighted to hear how it has positively impacted your daily routine, bringing warmth, energy, and improved sleep. It's inspiring to learn about the visible improvements in your skin, too. Your feedback means the world to us, and we're so glad to have been a part of your red light therapy journey.
Your kind words about our staff and support reinforce our commitment to providing the best service and support to our customers. Recommendations to friends are the highest compliment we can receive, and we're deeply grateful for your trust in us.
Indeed, as you've discovered, upgrading to a larger panel can significantly enhance the benefits of red light therapy, offering wider coverage and more profound effects. It's heartwarming to know that your switch to Expert panel 4.0 has been so rewarding. :)
Should you or your friends have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way! ♥
F
Fabetsab
Matériel de belle qualité que nous avons reçu très rapidement avec un petit mot sympathique des dirigeants. On sent le sérieux de l'entreprise ! Nous venons de commencer nos "séances" en augmentant doucement l'intensité, et nous apprécions pour l'instant ces moments de bien-être. En parallèle je lis le livre de Raymond Peat sur la thérapie par la lumière rouge
JL
Jitka, MITO LIGHT
(Administrator)
Cher Fabetsab,
Nous vous remercions sincèrement pour vos aimables paroles et sommes ravis d'apprendre que vous avez eu une expérience positive avec notre produit et que la livraison a été rapide. Il est réconfortant de savoir que la touche personnalisée de notre équipe a fait la différence. Votre reconnaissance de notre engagement et de la qualité de notre service est très importante pour nous :)
Commencer vos séances de luminothérapie rouge en augmentant progressivement l'intensité est une excellente approche, et nous sommes ravis que vous profitiez de ces moments de bien-être. La lecture des réflexions de Raymond Peat sur la luminothérapie rouge en parallèle de vos séances améliorera sans aucun doute votre compréhension et votre expérience !
Si vous avez des questions au cours de votre voyage avec la luminothérapie rouge ou si vous avez besoin d'un soutien supplémentaire, n'oubliez pas que nous sommes là pour vous ! ♥
FS
Filippo Squeri
Very satisfied with the panel, works great and I'm feeling the healing. Just the horizontal stand takes too much space and it's tricky to adjust the height and almost impossible to use it in vertical position, it can be definetly better
JL
Jitka, MITO LIGHT
(Administrator)
Dear Filippo,
Thank you so much for your positive words about the benefits of our panel! We're thrilled to hear it's working well for you. Regarding the stand, we truly appreciate your feedback and acknowledge the space and adjustment concerns you've mentioned. Your input is invaluable to us, and we're continuously working to improve our products based on customer feedback. Rest assured, we're looking into enhancing the design for better usability and versatility. If there's anything more we can assist you with or further feedback you'd like to share, please don't hesitate to reach out. We are here for you!
SB
Simon Barnby
Great light, works wonders!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your kind words and positive feedback, Simon. :) We're so happy to hear that you're enjoying your product and that it works wonders for you! :) If you have any questions or need any further assistance, don't hesitate to reach out to us. We are here for you! ♥
S
SP
Great product!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your positive review! We're so happy to hear that you're enjoying your product. :) If there's anything we can do for you, please feel free to reach out. We are here for you! ♥
EB
Eduard Binder
Sehr schnelle Lieferung .
JL
Jitka, MITO LIGHT
(Administrator)
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit der schnellen Lieferung Ihres Gerätes zufrieden sind, Eduard! Wenn Sie Fragen zur Maximierung Ihrer Rotlichttherapie-Sitzungen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren :)
A
Agata
Very satisfied :) The whole ordering process was easy and quick. Really great communication with the Mito Light team. The light itself seems like it is really solid - the materials are nice and look premium. I've only been using for two weeks so can't speak for the effects, but I can say that I look forward to using it every morning as it has become a part of my morning ritual. Maybe it is a placebo effect, but ever since I started using it I feel really positive during the day, and I am sleeping great at night.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Agata,
We're absolutely delighted to hear about your positive experience with both our team and your new device! :) It's fantastic to know that the ordering process was seamless for you and that our team's communication met your expectations. :)
While it's still early days in terms of observing the full range of benefits red light therapy can offer, the positive changes you've mentioned, such as feeling more positive throughout the day and sleeping better at night, are indeed promising signs. Whether it's a placebo effect or the beginning of the many known benefits of red light therapy, what matters most is that you're seeing positive changes in your daily routine and overall well-being. We're excited for you to continue discovering the benefits as time goes on. :)
If you have any questions, need guidance, or just want to share more about your experiences as you continue using your device, please don't hesitate to reach out. We're here to support you every step of the way. ♥
HN
HAN NJIO
very satisfied - thank you for your quality of attention - it is too early to assess the working of this product - my reaction on the product is following later on
JL
Jitka, MITO LIGHT
(Administrator)
Dear Han,
Thank you so much for taking the time to share your experience with us. We're so happy to hear that you're satisfied with the level of attention you received from our team. It means the world to us to know we're meeting your expectations.
While it's understandable that it's too early to assess the effectiveness of the product, we will be happy to hear your feedback once you've had the opportunity to evaluate its benefits fully. :)
In the meantime, should you have any questions or need further assistance, please don't hesitate to reach out. We're here to help you make the most of your red light therapy journey. :)
A
Abel A
Such a good product, and a customer service. We received the panel quickly, the instructions were easy and it works great. It does not consume much electricity and we enjoy using it twice daily : before coffee (or any stimulant) and right after dinner, to set a great circadian rhythm.
We’ll see how the panel holds long term, but so far I highly recommend the brand!
JL
Jitka, MITO LIGHT
(Administrator)
We're so happy to hear about your positive experience with our red light therapy panel and customer service, Abel! It sounds like you've integrated the therapy seamlessly into your daily routine, and we're pleased that you're finding the instructions straightforward and the device efficient in terms of energy consumption. Your approach to using it before your morning coffee and after dinner to support your circadian rhythm is fantastic—it's precisely these kinds of routines that can enhance the overall benefits of red light therapy. :)
We're here to support your journey every step of the way and are committed to ensuring the longevity and effectiveness of your panel. Remember, our products are designed with both immediate and long-term use in mind, and they come with a 3-year warranty and after-warranty service for added peace of mind. If you have any questions, need further guidance, or just want to share more about your experience as time goes on, we're only a message away. :)
M
A. Mihai
The product is very good, I do recommend the shop. So far so good! I use it for recovery of an injured nerve on my leg. Nice customer service!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your kind words and for recommending our company! :) We're thrilled to hear that you've had a positive experience with our product and customer service. It's heartening to know that our red light therapy devices are helping in your recovery and providing the relief you need for your injured nerve. Should you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success on your recovery journey!
S
Sarah
Loving the light, great customer service, too. All good so far. Like "sun"-bathing each day.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Sarah,
Thank you so much for sharing your wonderful experience with us! It warms our hearts to hear that you're enjoying your daily "sun"-bathing sessions.
Should you ever have any questions, need support, or just want to share more about your journey with red light therapy, please remember we're here for you. Your satisfaction and positive experiences are what motivate us every day. :)
HH
Hannes Heinsar
It was a very pleasant experience.
I got quick replies and fast delivery.
Recommend!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Hannes,
Thank you so much for taking the time to share your experience with our company! We're thrilled to hear that you had a pleasant experience with our quick replies and fast delivery. Your recommendation means a lot to us, and we're here to continue providing you with the best service possible. ♥
Should you need any further assistance or have any questions about our products, please don't hesitate to get in touch. We're here to help!
FK
Franc Koren
Thanks, I daily enjoy using your product! All comunication was very profesional!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your amazing feedback, Franc! :)
We are so happy to hear that you're satisfied with the product and communication from our side as well.
If there is anything else we can do for you anytime again, don't hesitate to reach out. We are here for you! :)