Store rating
FS
Filippo Squeri
Very satisfied with the panel, works great and I'm feeling the healing. Just the horizontal stand takes too much space and it's tricky to adjust the height and almost impossible to use it in vertical position, it can be definetly better
JL
Jitka, MITO LIGHT
(Administrator)
Dear Filippo,
Thank you so much for your positive words about the benefits of our panel! We're thrilled to hear it's working well for you. Regarding the stand, we truly appreciate your feedback and acknowledge the space and adjustment concerns you've mentioned. Your input is invaluable to us, and we're continuously working to improve our products based on customer feedback. Rest assured, we're looking into enhancing the design for better usability and versatility. If there's anything more we can assist you with or further feedback you'd like to share, please don't hesitate to reach out. We are here for you!
SB
Simon Barnby
Great light, works wonders!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your kind words and positive feedback, Simon. :) We're so happy to hear that you're enjoying your product and that it works wonders for you! :) If you have any questions or need any further assistance, don't hesitate to reach out to us. We are here for you! ♥
S
SP
Great product!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your positive review! We're so happy to hear that you're enjoying your product. :) If there's anything we can do for you, please feel free to reach out. We are here for you! ♥
EB
Eduard Binder
Sehr schnelle Lieferung .
JL
Jitka, MITO LIGHT
(Administrator)
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit der schnellen Lieferung Ihres Gerätes zufrieden sind, Eduard! Wenn Sie Fragen zur Maximierung Ihrer Rotlichttherapie-Sitzungen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren :)
A
Agata
Very satisfied :) The whole ordering process was easy and quick. Really great communication with the Mito Light team. The light itself seems like it is really solid - the materials are nice and look premium. I've only been using for two weeks so can't speak for the effects, but I can say that I look forward to using it every morning as it has become a part of my morning ritual. Maybe it is a placebo effect, but ever since I started using it I feel really positive during the day, and I am sleeping great at night.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Agata,
We're absolutely delighted to hear about your positive experience with both our team and your new device! :) It's fantastic to know that the ordering process was seamless for you and that our team's communication met your expectations. :)
While it's still early days in terms of observing the full range of benefits red light therapy can offer, the positive changes you've mentioned, such as feeling more positive throughout the day and sleeping better at night, are indeed promising signs. Whether it's a placebo effect or the beginning of the many known benefits of red light therapy, what matters most is that you're seeing positive changes in your daily routine and overall well-being. We're excited for you to continue discovering the benefits as time goes on. :)
If you have any questions, need guidance, or just want to share more about your experiences as you continue using your device, please don't hesitate to reach out. We're here to support you every step of the way. ♥
HN
HAN NJIO
very satisfied - thank you for your quality of attention - it is too early to assess the working of this product - my reaction on the product is following later on
JL
Jitka, MITO LIGHT
(Administrator)
Dear Han,
Thank you so much for taking the time to share your experience with us. We're so happy to hear that you're satisfied with the level of attention you received from our team. It means the world to us to know we're meeting your expectations.
While it's understandable that it's too early to assess the effectiveness of the product, we will be happy to hear your feedback once you've had the opportunity to evaluate its benefits fully. :)
In the meantime, should you have any questions or need further assistance, please don't hesitate to reach out. We're here to help you make the most of your red light therapy journey. :)
A
Abel A
Such a good product, and a customer service. We received the panel quickly, the instructions were easy and it works great. It does not consume much electricity and we enjoy using it twice daily : before coffee (or any stimulant) and right after dinner, to set a great circadian rhythm.
We’ll see how the panel holds long term, but so far I highly recommend the brand!
JL
Jitka, MITO LIGHT
(Administrator)
We're so happy to hear about your positive experience with our red light therapy panel and customer service, Abel! It sounds like you've integrated the therapy seamlessly into your daily routine, and we're pleased that you're finding the instructions straightforward and the device efficient in terms of energy consumption. Your approach to using it before your morning coffee and after dinner to support your circadian rhythm is fantastic—it's precisely these kinds of routines that can enhance the overall benefits of red light therapy. :)
We're here to support your journey every step of the way and are committed to ensuring the longevity and effectiveness of your panel. Remember, our products are designed with both immediate and long-term use in mind, and they come with a 3-year warranty and after-warranty service for added peace of mind. If you have any questions, need further guidance, or just want to share more about your experience as time goes on, we're only a message away. :)
M
A. Mihai
The product is very good, I do recommend the shop. So far so good! I use it for recovery of an injured nerve on my leg. Nice customer service!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your kind words and for recommending our company! :) We're thrilled to hear that you've had a positive experience with our product and customer service. It's heartening to know that our red light therapy devices are helping in your recovery and providing the relief you need for your injured nerve. Should you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success on your recovery journey!
S
Sarah
Loving the light, great customer service, too. All good so far. Like "sun"-bathing each day.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Sarah,
Thank you so much for sharing your wonderful experience with us! It warms our hearts to hear that you're enjoying your daily "sun"-bathing sessions.
Should you ever have any questions, need support, or just want to share more about your journey with red light therapy, please remember we're here for you. Your satisfaction and positive experiences are what motivate us every day. :)
HH
Hannes Heinsar
It was a very pleasant experience.
I got quick replies and fast delivery.
Recommend!
JL
Jitka, MITO LIGHT
(Administrator)
Dear Hannes,
Thank you so much for taking the time to share your experience with our company! We're thrilled to hear that you had a pleasant experience with our quick replies and fast delivery. Your recommendation means a lot to us, and we're here to continue providing you with the best service possible. ♥
Should you need any further assistance or have any questions about our products, please don't hesitate to get in touch. We're here to help!
FK
Franc Koren
Thanks, I daily enjoy using your product! All comunication was very profesional!
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your amazing feedback, Franc! :)
We are so happy to hear that you're satisfied with the product and communication from our side as well.
If there is anything else we can do for you anytime again, don't hesitate to reach out. We are here for you! :)
DR
David Reeves
The light seems good and well made (used it for a couple of weeks now). Dispatch was fast. Happy with the service and communication was good with prompt e-mail responses on some import tax issues to UK (which were resolved well). Overall a positive experience so would recommend.
JL
Jitka, MITO LIGHT
(Administrator)
Dear David,
Thank you so much for taking the time to share your experience with our products and service. We're so happy to hear that you're satisfied with the quality of our light therapy devices and that you found the dispatch process efficient. It's great to know that our team was able to assist you promptly with the import tax issues to the UK and resolve them to your satisfaction.
Should you have any further questions or need assistance with your device, please don't hesitate to reach out to us. We're always here to help and ensure that you make the most out of your red light therapy device. :)
JC
John Capelle
Very good, professional,great product so far
JL
Jitka, MITO LIGHT
(Administrator)
Thank you for your kind words and positive feedback, John. :) We're so happy to hear that you're enjoying our product and find it to be professional and of great quality. If you have any questions or need any further assistance, don't hesitate to reach out to us. We are here for you! :)
R
Richard F
Totally satisfied with the experience and an excellent product. Just want to note that I never got an answer to my email. It wasn't a problem in my case.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your kind words and for taking the time to share your satisfaction with our product and your overall experience, Richard. We're truly delighted to hear that you're totally satisfied.
Regarding your email, we sincerely apologize for any inconvenience this may have caused. We've carefully checked our records associated with your order, and unfortunately, we couldn't find any emails from your side. This might have been due to a technical glitch or an error in the email address used. We're committed to providing excellent customer service and would love the opportunity to address any questions or concerns you might have directly.
Please feel free to reach out to us again at hello@mitolight.com or call us at +44 330 777 2233. We're here to assist you in any way we can. :)
JC
John Capelle
Very good, professional,great product so far
JL
Jitka, MITO LIGHT
(Administrator)
Dear John,
Thank you so much for taking the time to share your positive experience with our product. We're thrilled to hear that you find it professional and great so far. Our team is dedicated to providing the best quality and service, and it's always rewarding to receive such wonderful feedback from our valued customers. :)
If there's anything more we can do for you, or if you have any suggestions, please don't hesitate to reach out. We look forward to be at your service again! ♥
M
Martin G.
I was very satisfied with my shopping experience. At this point I can't yet attest to the quality of the product (though it looks and feels solid), but the communication with the shop and the time it took for the delivery to take place was spot on.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for your feedback, Martin! :) We're glad to hear that you were satisfied with the communication and the delivery process.
We believe that you'll find the quality of the product to match its solid look and feel once you start using it. ♥
If you have any questions, need assistance with your new device, or have any feedback after you've had the chance to experience it, we're here for you. Your satisfaction and well-being are our top priorities. :)
AR
Ana Maria Radauceanu
Sono molto soddisfatta...precisi, attenti, pronti per aiutarti sempre.... Se
JL
Jitka, MITO LIGHT
(Administrator)
Grazie mille per le tue gentili parole, Ana Maria! :) Siamo assolutamente entusiasti di sapere che sei molto soddisfatta del nostro servizio. La vostra soddisfazione è incredibilmente importante per noi e siamo lieti di aver soddisfatto le vostre aspettative. :)
Se avete altre domande, bisogno di assistenza o semplicemente volete condividere il vostro percorso con la terapia a luce rossa, siamo qui per voi. Il vostro benessere e la vostra soddisfazione sono le nostre principali priorità. ♥
AG
Alexander Geng
I bought the Biohacker. The appliance is neat and tidy and comes in solid packaging. It comes with mounting material, a pulley to hang it up and a pair of safety goggles.
The ordering process was quick and uncomplicated. Ordered on Sunday and we were able to test it on Wednesday.
We are very happy with the device and definitely feel a positive effect. Especially in terms of a good mood - something you can never have enough of.
All in all, I can recommend the device and the company behind it 100%.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for sharing your experience with the Biohacker, Alexander! :) We're happy to hear that you are satisfied with your device and that you noticed a positive effect, especially in terms of mood enhancement. Ensuring our products are of high quality, neatly packaged, and accompanied by all necessary accessories for immediate use is something we take great pride in.
It's also amazing to hear that the ordering process was quick and straightforward for you, and it's wonderful to know that you were able to start experiencing the benefits of your device so soon after ordering. Your feedback is invaluable to us, and knowing that you would recommend our device and company means the world to us.
If you ever have any questions, need assistance, or just want to share more about your journey with red light therapy, please don't hesitate to reach out. We are here to support you every step of the way. ♥
FR
Filipe Reis
I'm enjoying my Mitohacker a lot. The order went as smoothly as possible. Only good things to say.
JL
Jitka, MITO LIGHT
(Administrator)
Thank you so much for taking the time to share your experience with the Mitohacker, Filipe. :) We're thrilled to hear that you are enjoying your device and that your ordering process went smoothly. We are doing our best to make sure that each of our customers has a seamless and positive experience from the moment they decide to order to the use of their product. :)
If you have any questions, need further assistance, or wish to share more about your journey with red light therapy, please don't hesitate to reach out. We are here for you!
CÕ
Carl Robert Õigus
Effects of the machine are noticeable. Will definitely order again, stand and panel.
JL
Jitka, MITO LIGHT
(Administrator)
Dear Carl Robert,
thank you for your positive feedback! We're happy to hear about your experience and your plans to expand your red light therapy setup with us. Rest assured, when you're ready for a stand and panel, we'll be here to assist with choosing the perfect setup for you. :) We look forward to supporting you further, so don't hesitate to reach out to us at any time! :)